Privacy Policy
Privacy Policy
(In accordance with Regulation (EU) 2016/679 – GDPR)
This Privacy Policy explains how Eldorado S.r.l.s. (“Babilion,” “we,” “us,” or “our”) collects, uses, and protects the personal information of users who access and use the website https://www.babilion.net (the “Website”).
This Privacy Policy applies solely to this Website and does not apply to any third-party websites linked to it. We are not responsible for the privacy practices of such third-party websites.
Data Controller
The Data Controller is Eldorado S.r.l.s., with registered office at Via Roma, 28, 61028 Auditore (PU), Italy, VAT No. 02560250413 (the “Company” or “Babilion”).
Information We Collect
Automatically Collected Information
When you browse the Website, we may automatically collect certain technical information, including IP addresses, browser type, and access logs. This information is necessary to operate the Website properly and to ensure transaction security.
Information You Provide to Us
We collect personal information that you voluntarily provide to us, such as when you contact us, register an account, or make a purchase. This information is used only for the purposes described in this Privacy Policy.
How We Use Your Information and Legal Basis
We use your personal information for the following purposes:
- to operate, maintain, and improve the Website (legitimate business interest);
- to respond to inquiries and requests submitted through our contact forms (legitimate business interest);
- to create and manage user accounts, process purchases, and perform contractual obligations (consent and contract performance);
- to comply with applicable legal, accounting, and tax obligations (legal requirements);
- with your consent, to send newsletters, marketing, and promotional communications;
- to send communications about products similar to those you have purchased, unless you opt out (so-called “soft spam”).
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- contact inquiries: up to 12 months;
- e-commerce and account data: until account deletion; tax and transaction records are retained for up to 10 years as required by law;
- newsletter subscriptions: up to 24 months or until you unsubscribe;
- soft spam communications: until you opt out.
Transaction logs and IP addresses may be retained as permitted by law for security, fraud prevention, and compliance purposes.
Providing Your Information
Providing information necessary for browsing the Website and submitting contact requests is required.
Providing personal information for registration and purchases is voluntary; however, failure to provide such information may prevent you from accessing certain services or completing transactions.
Consent to receive marketing communications is always optional and may be withdrawn at any time.
Your Rights
Depending on your location, you may have the right to:
- access the personal information we hold about you;
- request correction or deletion of your personal information;
- object to or request restriction of processing;
- withdraw your consent at any time;
- request data portability where applicable;
- file a complaint with the competent data protection authority.
You may exercise your rights by contacting Babilion through the “Contact Us” form.
Sharing of Information
We may share personal information only with authorized third parties acting on our behalf, including:
- employees and authorized contractors;
- payment processors, shipping providers, and email marketing platforms;
- legal, accounting, and tax advisors;
- government authorities when required by law.
We do not sell or publicly disclose your personal information to third parties.
International Data Transfers
Personal information collected during the order process is used solely to fulfill your requests and complete transactions. We do not transfer or sell personal information to third parties for commercial purposes. Data may be processed within the European Union and, where applicable, in other jurisdictions subject to appropriate safeguards. Access to personal information is limited to authorized Babilion personnel and professional advisors involved in the Company’s legal and commercial operations.
