Placing an order on Babilion is quick and easy. Just follow the steps below.

1. Find your favorite items and add them to your cart: Once you find something you like, choose your preferred color, size, and quantity, then click "Add to Cart."
2. Check your cart: When you're ready to checkout, click the cart icon to see everything you've selected. Take a moment to double-check that the color, size, and quantity of each item are correct.
3. Proceed to Checkout: Once you're satisfied with your selection, click "Proceed to Checkout."
4. Log in or register: Log in to your Babilion account if you haven't already. If you don't have a Babilion account, you can quickly create one by clicking "Register."
5. Delivery Address: Let us know where you'd like your package delivered. If you have saved addresses, make sure you select the correct one.
6. Payment Method: Select how you would like to pay for your order by choosing one of the available payment methods.
7. Confirm your order: On the order summary page, carefully review your order. This is your last chance to add a discount code or gift card; simply enter it in the appropriate field and click "Apply."

Yes, all the products we offer for sale on this site are 100% original , new , and delivered in the original packaging provided by the respective manufacturers.
Babilion is an authorized partner and reseller of all the brands and designers featured on the site: this allows us to guarantee the authenticity and official provenance of each item.

We also wish to clarify that the sale of counterfeit goods is a crime and can result in serious civil and criminal penalties . Our business operates in full compliance with current regulations and does not in any way deal in fake products, imitations, or unofficial derivatives.

You can buy with complete peace of mind: authenticity, quality, and safety are always guaranteed, and we are committed to offering you the best possible price at all times.

Our products are covered by a valid national and/or international warranty. The warranty is valid for 24 months from the date of purchase, but some brands may have longer terms. Your purchase will be delivered with a certificate of Official Guarantee and Authenticity or accompanied by a purchase receipt via email; either will activate the product warranty.

Purchases made on Babilion are subject to the provisions of the Consumer Code regarding product warranties for defects and non-conformities. Therefore, with every purchase you make on our site, you will be granted the rights set forth in Article 130 of the Consumer Code. We remind you that you must exercise these rights within the terms set forth in Article 132 of the same Consumer Code.

Don't worry, you'll receive updates on the progress of your order.

Order confirmation

Once your order has been successfully placed, you will receive an order confirmation email to the address linked to your Babilion account.

This email will include a summary of your order, your order number, and the estimated delivery date.

If you haven't received your order confirmation, be sure to check your spam or junk mail folder.

You can always track the real-time status of your order by logging into your Babilion account and going to the "My Orders" section.

We accept the following payment methods:

• Credit card
• PayPal
• Prepayment (Valid for pre-order items)
• Debit card
• Klarna
• Satispay
• Apple Pay
• Bank transfer

You can pay in convenient interest-free installments using the payment method that offers this option (such as Klarna, Paypal, or Satispay).

We do not accept cash on delivery.

You can pay with the following credit cards:

• MasterCard
• Visa
• American Express
• Diners Club
• Discover
• PostePay
  

Please note:

• You may see a pre-authorization amount on your credit card, however, your card will not be charged until your order ships.
• If you return an item, you will be refunded via your original payment method.
• If your order is cancelled, you may still see the pre-authorization amount on your credit card statement. Depending on your bank, it may take up to 30 days for the order to be canceled and/or reversed. Please note that these times are beyond Babilion's control, so please contact your bank for more information on refund or re-credit times.

If you choose to pay via PayPal, you will be redirected directly to PayPal at the end of the purchase process.

Please note:

• If you return an item or your order is cancelled, you'll receive a refund to your PayPal account. You can set up your PayPal account to have the refund transferred to your bank account.
• If your PayPal account is closed, we reserve the right to refund your money to your bank account. You cannot choose another PayPal account for the refund.

Klarna allows you to split your purchase into three interest-free payments. Once you've placed your order, you'll be redirected directly to Klarna. To complete the transaction, you'll need to log in to your Klarna account or create one. Your payment will be confirmed within seconds, and your order will be processed immediately.

Klarna "Pay in 3 installments" is only available for orders with a minimum value of €25.00 and a maximum value of €1,500.00.

Please note:

• By choosing Klarna as your payment method, you agree to Klarna 's Terms and Conditions.
• Klarna "Pay in 3 installments" is not available if your billing and shipping countries do not match.

We use certified SSL encryption for the secure transmission of your data. Your banking, PayPal, and credit card details are always protected.

We are committed to protecting your data and privacy at all times. Our payment security system encrypts your data during transmission. We do not share your credit card information with third-party sellers or sell your personal information to third parties.

3DS Authentication

Our verification process uses 3DS authentication (Visa Secure, Mastercard Identity Check, and American Express SafeKey). These services are available to increase the protection of your account from unauthorized use when you shop with us. If you require more detailed information or encounter problems during the authentication process, please contact your bank or card issuer directly. Unfortunately, we have no control over the payment authentication process, which means we are unable to assist you with authentication questions.